eFile Service

For those techs that use an eFile as part of their service, your eFile is a vital part of your equipment. But like anything with moving, working parts, it needs adequate care & attention.

While it won't bring a dead eFile back to life, regular servicing can really contribute to your eFiles general health and longevity of use - and we now offer such a service here at The Nail Lab!

What Is Included?

• eFile health check to understand the control unit & handsets current operability
• Handset reconstruction to allow for internal clean and dust removal
• Replacement of moving parts inside. the handset where 'wear & tear' has reduced their usability
• A complimentary rewiring of your handset to enhance it's lifespan and make it feel fresh again
  
• Return postage is included in the price

What Is Not Covered By This Service?

• Non functioning/broken eFiles or non TNL eFiles
• Re-casing devices that have been damaged by alcohol, acetone or other substances
• Substance damage to internal working parts
• TNL eFiles purchased more than 24 months ago

What You Need To Know

• Once you order your eFile service, you will receive an email within 10 minutes with a downloadable PDF detailing the next steps / how & where to send your device
  
• You are responsible for the eFile until it is in our possession
• Please include the order number associated with your service inside the parcel
• Please ensure the eFIle is securely packaged and safe for travel as the service does not cover broken eFiles
• If we are in receipt of a broken eFile or the eFile cannot be serviced, the device will be returned to your accounts shipping address. A refund would then be given, but shipping costs would be deducted
  
• We aim to only have all serviced eFiles in our workshop for up to 2 working days (mon-fri) and will do our very best to stay within these timings - however busy periods can extend this
• This offer is for 'Then Nail Lab' eFiles only